FAQs

Matthews Sanitation Services, LLC provides services across a broad range of counties in Virginia and North Carolina. We serve areas like Halifax, Mecklenburg, Pittsylvania, Charlotte County, Brunswick, and Lunenburg counties in Virginia, as well as Person, Granville, and Caswell counties in North Carolina.

We offer a full range of septic services, including septic tank pumping, septic system installations, repairs, and drain field installations. Additionally, we provide alternative system installations for properties where traditional septic systems aren’t feasible due to poor soil percolation.

The frequency of septic tank pumping depends on the size of your tank and the number of people in your household. On average, it’s recommended to pump your septic tank every 3 to 5 years to ensure proper function and avoid costly repairs.

Yes, Matthews Sanitation Services, LLC offers septic services for both residential and commercial properties. Whether you need a new septic system installed or your current system repaired, we have the expertise and equipment to get the job done efficiently.

Alternative septic systems are used in areas where traditional systems cannot be installed due to poor soil conditions or other limitations. If your land doesn’t “perk” with a conventional system, we can install an alternative septic system that meets your property’s unique needs.

Yes, we specialize in drain field installations as part of our comprehensive septic services. A properly installed drain field is essential for the efficient function of your septic system, and our experienced team ensures it’s done right the first time.

Yes, we offer maintenance check contracts for alternative septic systems. Regular maintenance ensures that your system continues to function properly and helps avoid any costly issues down the road. We also file the maintenance report for you with the Virginia Department of Health (VDH).

Yes, our team includes licensed AOSS Operators and a State-Licensed Conventional Onsite Sewage System Installer. This ensures that all installations, repairs, and services are completed to the highest standards.

During a septic system installation or repair, our licensed technicians will assess your property and recommend the best solution for your needs. We use modern equipment and up-to-date techniques to ensure efficient service. The process may involve drain field installation, tank replacement, or repairs to existing components to ensure your system is functioning correctly.

Yes, we provide comprehensive real estate septic inspections that include several key components to ensure the system is functioning properly.

First, we pump the septic tank to inspect its integrity, checking for any cracks, leaks, or damage. This also allows us to assess the inflow and outflow of the effluent, ensuring the system is processing wastewater as it should.

We also inspect distribution boxes (d-boxes) to ensure their structural integrity, check for sludge buildup or roots, and confirm that effluent is flowing properly from the septic tank to the drain field. If the d-box is compromised, it can disrupt the entire system.

Another critical part of our inspection is rod probing of the drain field lines. This step helps us ensure there are no backups of sludge or effluent in the drain field, which could indicate a serious issue.

At the end of the inspection, we provide a detailed report that outlines the condition of the septic system, including any concerns or recommended repairs. This report is crucial for real estate transactions, giving both buyers and sellers peace of mind.

Yes, we provide portable toilet rentals for both short- and long-term needs. Whether you need units for a one-day event or a long-term construction project, our clean and sanitized portable toilets are available at competitive prices.

Yes, we review existing septic systems to determine if it is adequate and safe for any new construction per SAP guidelines.

Yes, we offer hand washing stations along with our portable toilet rentals. These stations provide an added level of sanitation for your event or job site, ensuring hygiene for all attendees or workers.

Our team prides itself on timely delivery of portable toilets and hand washing stations. We’ll work with you to ensure the units are delivered when and where you need them, whether it’s for an event or a construction project.